Consult the Important Notices on the National Bank website for the last updates on the situation as well as the most frequently asked questions.

See the Important Notices




A word from the president

Updated March 26th, 2020

Dear clients and friends,

We are very conscious of and sensitive to the growing concern related to the outbreak of COVID-19. More than ever, we are committed to providing you and your families with unwavering support throughout this period of uncertainty. With this in mind, I would like to personally assure you of our continued commitment and inform you of the measures taken by our organization in response to the situation.

In collaboration with an emergency response team which includes an infectious disease specialist, we have implemented several preventative measures to ensure your health and safety, as well as that of our employees. This team meets daily to reassess the situation and proactively address any new developments. As such, I would like to inform you of new measures implemented regarding access to our Private Banking 1859 services:

  • All our professionals have the tools to continue to serve you and we do not anticipate any service interruptions even if our branches are no longer accessible to the public. As always, you can reach your advisors and private bankers at any time.
  • All employees whose function allows them to do so, will be working remotely until further notice.
  • Our systems and transactional tools have been tested. Regardless of where our employees are working, your data is safe.
  • Remote meetings continue to be strongly recommended, however, we remain available by appointment if a meeting in person is necessary.
  • We will be pleased to assist you in using your online bank and the National Bank  app for your daily transactions. Virtual assistance is also available to you.
  • All our ATMs remain available at all times.

Conscious of the seriousness of the situation, I assure you that your Private Banking 1859 team remains at your disposal for any questions you may have and to help you identify the market opportunities that this exceptional situation could present. To this end, a team of experts, including economists and market analysts, have been closely monitoring economic and stock market volatility. Our advisors are continuously updated on the group’s work and insights to ensure the continued optimal management or your portfolio.

Our goal is to provide you with remarkable services and advice that allow you to focus on your health and wellbeing and that of your loved ones. Never is this more important than in times like these. Rest assured that we will keep you regularly informed of any developments.

Thank you for your trust. 

Signature Eric Bujold

Eric Bujold


Economic News - Our experts' point of view

Update - July 21st, 2020

Questions or concerns about the current macroeconomic context? Stéfane Marion, Chief Economist and Martin Gagnon Senior Vice-President, Wealth Management at National Bank, present their analysis.

Watch the video